Legal
Website Terms of Use
These terms govern the public FlowGrid website. A signed order form, subscription agreement, and any referenced product terms govern paid PMS or POS services.
Effective 25 July 2026
Agreement and scope
By accessing this website, you agree to these Website Terms of Use. If you do not agree, do not use the website.
These terms cover product information, resources, demo and contact forms, and other public website features. They do not create a subscription, service-level commitment, payment arrangement, data-processing appointment, or licence to use a FlowGrid PMS or POS product. Those matters require a separate written customer agreement.
Permitted use
You may use the website for lawful business research, communication with FlowGrid, and evaluation of FlowGrid products. You must provide accurate information when submitting a request and have authority to provide information relating to your organisation.
You must not:
- interfere with the website, bypass security controls, or attempt unauthorised access;
- introduce malware, overload the service, or use automated activity that materially disrupts normal operation;
- submit unlawful, misleading, infringing, or sensitive personal information through a general form;
- copy, scrape, republish, or commercially exploit website content except where law permits it; or
- misrepresent an affiliation with FlowGrid or use FlowGrid branding without permission.
Product information is not a binding offer
Website descriptions, illustrations, demonstrations, availability statements, integrations, prices, and road-map information are general information and may change. Screenshots and sample data may be illustrative.
Only a signed order form and customer agreement confirm the modules, implementation scope, fees, payment terms, support, uptime commitments, data location, security schedule, and termination rights purchased by a customer.
Intellectual property
The website, product names, branding, design, text, software, graphics, and other materials are owned by FlowGrid or its licensors and are protected by applicable intellectual-property laws.
No right is granted except the limited right to access the website under these terms. Feedback may be used by FlowGrid without restriction or payment, provided it does not require FlowGrid to disclose your confidential information.
Third-party services and links
The website may link to third-party websites, content, or services. FlowGrid does not control their availability, security, content, or privacy practices. A link does not necessarily mean endorsement. Review the third party's terms before using its service.
Privacy and cookies
The Privacy Notice explains how FlowGrid handles personal information. The Cookie Policy explains the technologies used on this website and how to change analytics choices.
Availability and disclaimers
FlowGrid aims to keep the website useful, accurate, and available, but the website is provided on an “as available” basis. To the extent permitted by law, FlowGrid disclaims implied warranties concerning the public website, including merchantability, fitness for a particular purpose, and non-infringement.
Nothing on the website is legal, tax, accounting, security, or operational advice. You remain responsible for evaluating whether a product and its configuration meet your business and regulatory requirements.
Responsibility and liability
To the maximum extent permitted by applicable law, FlowGrid is not responsible for indirect, incidental, special, consequential, or punitive loss arising solely from use of, or inability to use, the public website.
Nothing in these terms excludes liability that cannot lawfully be excluded. Liability relating to a paid FlowGrid service is governed by the applicable customer agreement, not this website document.
Changes and suspension
FlowGrid may update, restrict, or discontinue website content and may block activity that threatens the website, users, or FlowGrid. These terms may be updated by posting a revised version and changing the effective date. Material changes will be communicated where appropriate.
Applicable law and contact
These website terms are governed by the laws applicable in Pakistan, without limiting any mandatory consumer or data protection rights that apply in another jurisdiction. Disputes relating solely to this website are subject to the competent courts in Karachi, Pakistan, unless mandatory law requires a different forum.
Questions can be sent to hello@flowgridsuite.com.
Questions about this document? Email hello@flowgridsuite.com.
View the legal center